aheadWorks -
Help Desk Ultimate
Help Desk Ultimate, a powerful customer care tool with a sophisticated ticket system, which guarantees that not a single customer inquiry would be left unnoticed or lost. Its most important features include managing tickets between an unlimited number of departments, automated conversion of email messages into tickets, customizable email notifications for administrator and customer, rule-based spam protection for incoming emails and an advanced contact form, which significantly improves the process of ticket submission.